Support & Feedback
Write to the GameTome team: we read every message and reply by email.
A good report
One problem at a time, with a subject that sums it up. For bugs we add the version, platform and browser ourselves: you tell us what happened and, if you can, attach a screenshot.
Before you write
On the sign-in page, Forgot password? sends a six-digit code to your email. If that mailbox is out of reach or the code never arrives, write to us here with your username — never your password.
Entries, covers and dates come from IGDB and are not written by us. If a game is missing or an entry is wrong, tell us the title and the platform: the fix belongs at the source, and from here we can point it there.
You do not need to ask anyone: it is in your profile settings, and you can export everything you put in first. Write to us only if you can no longer sign in to do it.
There is no guaranteed time: we read everything and reply as soon as we can, to the address you gave. The code you receive keeps the thread together — quote it if you write again about the same thing instead of starting a new one.